Terms & Conditions

BrandTalksAI is a service operated by Brand Talks AI, established in India ("we", "us"). By creating an account, subscribing or continuing to use the service you agree to these terms. If you are using the service for a business, you confirm you have authority to bind that business; if you are using it as an individual, you confirm you are of legal age.

BrandTalksAI provides QR-powered landing pages and a loyalty toolkit for local businesses: a public page, member sign-up, check-ins, points, rewards, private feedback and analytics. We grant you a limited, non-exclusive, non-transferable right to use the service within the plan you have selected.

Rewards, offers and discounts are provided by the business that owns the page, not by us. Points have no cash value and may be changed or withdrawn by the business at any time. Each reward code is single use and time limited.

Reviews are appreciated but not incentivized. No points, discount or reward is given for leaving a review; points come from check-ins and purchases only.

You must provide accurate information and keep it up to date. You are responsible for keeping your login credentials confidential and for all activity under your account.

You must not misuse the service. In particular, you must not:

• use it for anything unlawful, fraudulent, misleading or spam-like;
• infringe anyone's intellectual property, privacy or other rights;
• upload malware, probe or interfere with our security, or scrape the service;
• send marketing messages to members who have not consented;
• offer or imply payment, points or rewards in exchange for online reviews;
• reverse engineer, resell, redistribute or circumvent technical limits of the service.

You are responsible for the content you publish on your page (text, images, links, offers) and for having the rights to use it. You grant us a limited licence to host and process that content solely to provide the service. We may remove content or restrict a page that breaches these terms, and we operate a takedown pathway for rights-holder complaints at support@brandtalksai.com; repeat infringers lose access.

We retain ownership of the service and all intellectual property in it, including the software, design, documentation and branding. You retain ownership of your own business content and member data.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, applicable taxes, renewals, cancellations and refunds are handled under Paddle's Buyer Terms. Subscriptions renew automatically for the same period unless cancelled before the renewal date; invoices and receipts are issued by Paddle. See our Refund Policy.

We work to keep the service available but do not guarantee uninterrupted or error-free performance. To the fullest extent permitted by law we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

To the fullest extent permitted by law, our aggregate liability is limited to the fees you paid in the twelve months before the claim. We are not liable for indirect, consequential or special damages, including loss of profits, data or goodwill. Nothing excludes liability for fraud, death or personal injury caused by negligence, or anything else that cannot be excluded by law.

You indemnify us against claims arising from your content, your unlawful use of the service, or your breach of these terms.

We may suspend or terminate access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. You may stop using the service at any time. When access ends you may request an export of your business data within 30 days, after which it may be deleted.

We may update these terms; material changes will be notified in the dashboard or by email. These terms are governed by the laws of India and its courts have jurisdiction. We may assign this agreement in connection with a merger or acquisition; you may not assign it without our consent. Neither party is liable for delays caused by events beyond its reasonable control.

Questions: support@brandtalksai.com. See also our Privacy Notice and Refund Policy.